Frequently Asked Questions

Everything you need to know about your Binks experience.

How do I determine the right size for me?

We provide a comprehensive size guide on every product page. If you are between sizes, we recommend sizing up for a more comfortable fit or checking the specific garment measurements listed.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

Do you offer international shipping?

Yes, Binks ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

How should I care for my Binks garments?

To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the inner label of every piece.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.